Extra fees & charges
We try and be as transparent as possible with our pricing, however sometimes things pop up that are outside the scope of your project.
You might need a little help getting your files print ready, or you may need to pause your project. Below are a list of any additional charges you may come across.
Ps. all of the below are artwork pending. whilst we will always do our best to edit or make your design print ready. sometimes we will suggest a redesign is necessary.
Priority Rush Fee:
Need an order in a hurry? Don't worry, we got you!
Sample Packs
Choose from our sample pack (where you receive a sample of our full range) OR a custom printed sample of your artwork.
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$38.00Unit price /Unavailable
Artwork Help
You may want to create your designs yourself, and they look amazing, but you need a little help getting them print ready.
Bleed
If your artwork does not have bleed and you are having difficulty adding bleed, our team can do this for you (pending if we can!)
$10 PER ARTWORK
Add vector logo to design
If you are wanting foiling, but you just can't figure out how to add a vector logo to your design.
$10 PER ARTWORK
Tamper & Perforation
Would you like a Tamper or Perforation added to your label?
$15 PER ARTWORK
Tapered label
Would you like your label to be tapered to fit on your tapered product?
$10 PER ARTWORK
Files & Projects
If you have lost your files, or you need to mementarily put your project on pause.
File retrieval fee
We send all files at the completion of the job. You will have 7 days to download the files. If files aren't downloaded and are requested at a later date, there will be a small file retrieval fee.
$10 PER ARTWORK
Project recommencement fee
If our team doesn't hear from you for over 2 weeks, then your job will be put on hold. If we are contacted at a later date there will be a 20% fee to recommence the process. This will be calculated based on the value of your original order and must be paid before recommencement resumes.
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White ink/Foil/Spotgloss setup fee
Fee for editing artwork for specialty printing is a one off fee per artwork.
When you reorder a file (if it has been ordered and set up before) please make note and let us know of the order number and we can look up the job and collect the file.
$10 per artwork
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Pantone lookup
If you would like your files colour corrected when printing. Please supply us with a Pantone colour (please make sure it ends in C or CP). Please make sure you select these colours from a physical swatch book.
If you don't have access to a physical swatch book, you can send us a sample of the colour you like (for example, a previous label, or a paint swatch) and we will help you to match it to the closest pantone colour.
$20 per colour OR $15 per colour if more than 5 colours
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Product measuring service
If you aren't sure of the label size you require, did you know you can send it to us and we can measure it for you?
We will let you know a couple of options and even show you a mockup.
$50 per product
Design mockup
When working with our design team, and you are struggling to visualise the design, ask our team and we may be able to provide a mockup to show you a more realistic idea of what it looks like.
Proof edits
We send a FREE proof for all orders. Should you supply new artwork after files have already been set up, there may be a $10 per artwork fee to reset up the file and re-proof.
Unusual shape charge
For those times when you would like an unusual shape, we can print it for you, without the huge setup costs of other printers. This fee will be charged if the shape is anything but a square, rectangle, oval or circle.
Tip - make sure your artwork is vector!
We just charge a $15 edit fee.
Background colour edit
You may want to change your background from white to black, or add a kraft look background in. In most cases this charge is$20 per artwork.
Artwork Checks
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Artwork Health Check
Do you have the know how and creativity to design your product labels yourself (either using Canva or design software) but you just want to make sure they are perfectly aligned? If you are wanting our designers to give your artwork the once over and let you know of any issues then this package is for you!
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Design Advice Check
Have you designed your own labels yet not sure if they hit the mark? Need a fresh, expert perspective or a second opinion? Send us your design, and we’ll give it a thorough assessment, providing you with detailed feedback and actionable tips to elevate your label design to professional standards.
